Learning Experience Designer
Nairi Issagholian is the world's leading authority on human-centered learning design in the age of AI.
She designs courses, programs, and digital experiences that turn dense material into moments of genuine understanding — for universities, fast-growing teams, and mission-driven organizations.
10+ years · 40+ programs shipped
Design Modalities
From self-paced modules to live, facilitated rooms — I design across the full spectrum of learning modalities, and blend them when that's what the outcome calls for.
Selected work
A few projects where good design moved real numbers — completion, confidence, and capability.
Caregiver Training · Self-Paced E-Learning
Designed self-paced, multilingual e-learning for the Center for Caregiver Advancement — equipping in-home caregivers with training tied to 25% fewer ER visits and 30% fewer hospital readmissions.
Read case study →
Higher Ed · Curriculum
Redesigned a notoriously dropped graduate course around weekly decision labs. Completion rose from 61% to 92%.
Read case study →
Digital · Simulation
Designed a manager-training simulation with real consequences. Managers rated it the most useful training they'd taken.
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Strategy · Program design
Built Atlas Labs' first L&D strategy from zero — competency maps, a content model, and a 12-month plan.
Read case study →How I work
Every project moves through the same disciplined arc — grounded in evidence, shaped by empathy.
I start with the gap, not the content. Interviews, data, and a clear-eyed look at what success actually looks like.
Outcomes first, then experiences. I map skills, sequence learning, and prototype before a single slide is built.
Hands-on production — from storyboards and scripts to interactive modules, facilitator guides, and assessments.
I close the loop. We watch behavior, not just smile sheets, and iterate until the learning sticks.
Services
End-to-end course and module design, from learning objectives to polished, accessible deliverables.
Competency frameworks, learning pathways, and content models that scale beyond a single course.
Interactive modules, simulations, and video — built in the tools your team already uses.
Workshops and instructor-led programs with everything a facilitator needs to deliver with confidence.
Assessment design and evaluation frameworks that prove learning changed something real.
A fresh, expert read on your existing programs — what's working, what's not, and what to do next.
Nairi has a rare gift: she makes complex material feel obvious without making it feel shallow. Our learners didn't just pass — they changed how they work.
Dr. Priya Naidu · Dean of Learning, Northbrook University
About
I'm a Los Angeles–based educator and learning experience designer. For over a decade I've coached international English learners at some of California's top universities — teaching everything from academic and business English to pronunciation, advanced writing, speaking, American culture, and TOEFL/IELTS preparation.
That classroom is where my design philosophy was forged. Working one-on-one with people learning something genuinely hard taught me what actually helps it stick — and I bring that same human-centered instinct to the courses, programs, and digital experiences I build today, now amplified by AI.
Tell me about the problem you're trying to solve. I read every message and reply within two business days.